ADA.gov

The ADA protects all disabled people’s rights. It is federal law and applies in all 50 states. Here are some of the basics with regards to Service Dogs.

• Service Dogs are allowing the general public.

  • This doesn't include operating rooms or the burn unit in hospitals because that is a health code violation.

• Businesses can only ask two questions:

  • Is this a Service Dog?

  • What tasks does the dog perform?

• Businesses cannot

  • Ask for medical records because that is private medical information.

  • Ask for a certificate of ID for your dog (those are scams)

  • Charge additional fees

  • Require task demonstration

  • Deny access, isolate, segregate, or treat the person less favorable

• A Service Dog is not required to be labeled as a Service Dog.

  • The training makes the dog, not the vest.

• Dogs are not required to be leashed if it interferes with a dog tasking, but they must be under control vis verbal commands.

  • Tasks that fall under this category could be crowd control, retrievals, or fainting response.

• Businesses can ask you to leave if your dog is misbehaving or poses a threat to others.